Privacy Policy
Last updated: 2025-10-13
This Privacy Policy explains how MellowPlanetQuiet collects, uses, stores, and shares information when you visit or make a purchase from mellowplanetquiet.xyz (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several categories of information to provide and improve our services, including:
- Personal data: information you provide directly, such as name, delivery address, phone number, and any special requests for orders.
- Usage data: information about how you access and interact with the Site, including pages viewed, time spent on pages, and links clicked.
- Payment information: payment details processed by our payment partners. We do not store full payment card numbers on MellowPlanetQuiet servers.
- Device information: data about your device, browser, IP address, and other technical data gathered automatically when you access the Site.
How We Use Your Information
We use your information to:
- Process and deliver orders, communicate about orders, and respond to inquiries.
- Personalize your experience on the Site to show menu items, promotions, and recommendations relevant to you.
- Maintain and improve the Site, diagnose technical issues, and ensure security.
- Send you updates, newsletters, and marketing materials, when you opt in to receive them, and to comply with legal obligations.
Legal Bases for Processing
We rely on legal bases such as your consent, performance of a contract (delivery of orders), compliance with legal obligations, and our legitimate interests to protect and improve our services.
Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content and offers. You can adjust your browser settings to decline cookies, but some features of the Site may not function properly.
Sharing Your Information
We may share your information with:
- Delivery partners and payment processors to fulfill your orders.
- Service providers who assist with site maintenance, analytics, and customer communications.
- When required by law or to protect our rights, property, or safety, or the rights of others.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you request account deletion or opt out of communications, we will take reasonable steps to remove your data from active systems.
Your Rights
Depending on applicable law, you may have rights including access to your data, correction of inaccurate information, deletion of personal data, restriction of processing, objection to processing, and data portability. You may also withdraw consent at any time where consent is the basis of processing. To exercise these rights, contact us using the information below.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete it.
International Transfers
Your information may be transferred to and processed in countries outside your country of residence. We will take measures to ensure adequate protection of your data where required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date at the top of this policy and, in certain cases, by providing additional notice on the Site. Continued use of the Site after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at +44 20 7946 0958 or visit our site at mellowplanetquiet.xyz for more information. You can also reach out using the postal address below:
43 Bedford Street, London, WC2E 9HA, United Kingdom
This policy applies to all users of the Site and is intended to safeguard your privacy while you enjoy our pizza selections and services.